Accessibility at The Ounce
We believe everyone deserves an easy, dignified shopping experience. The Ounce is committed to ensuring our website and dispensary are usable by people of all abilities, and we continually work to meet or exceed recognized accessibility standards.
Visual clarity
High-contrast color pairings, scalable text, and clear focus states so content stays legible for low-vision and color-blind visitors.
Keyboard navigation
Every interactive element—menus, filters, product cards, and the cart—can be reached and operated without a mouse.
Screen reader support
Semantic HTML, descriptive labels, and alt text help assistive technologies announce our content accurately.
Predictable interactions
Consistent layouts and generous click targets make browsing and checkout easier for everyone.
Standards we follow
Our website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological conditions.
In-store accessibility
- Step-free entry and wide aisles for wheelchair and mobility-aid access.
- Staff trained to assist customers with disabilities on request.
Ongoing improvements
Accessibility is an ongoing effort. We regularly review new features and content to identify and resolve barriers. If you encounter any difficulty using our site or visiting our store, we want to hear from you.
Need help or want to report an issue?
Reach out and we'll respond as quickly as we can.